troubleshooting

Open Source & Free Hosted Customer Service Software – Comm100

Most of the Product/Services business required customer service which enables them to handle their customers. In this open world where every opinion counts, customer service becomes very important function of any business. To manage this function businesses generally prefer to use many tools which can help them to satisfy their customer needs efficiently. I came [...]


10x Performance Improvements – MySql

10x Performance Improvements View more presentations from Ronald Bradford


Add Server address on page – Troubleshooting Load Balanced cluster

It is actually about a trick that can be used in a particular type of environment. When you are running your application in multi-server environment with load balancers enabled to distribute the load, you may require to know which server is serving the request in certain error situations. One very probable scenario is that during [...]


java.lang.ClassCastException: [Ljava.lang.String; cannot be cast to java.lang.String

It happened with me while i was trying to extract a HTTPRequest parameter from an ActionInvocation object. I was writing an interceptor in Struts2 and was trying to check a request parameter. This is how you do it when you are in an interceptor: And it gave me following error: According to the Java Doc [...]


Adding values to Apache Logging – httpd

Apache HTTP server logs are source of very valuable information. Many trends, usage analysis can be extracted from these logs. Some times you may not get the information you require in the logs as it is not logged by the server like time taken by the request or port of the server serving the request. [...]